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…empowering vacation rental owners and the hospitality industry to provide a better guest experience and boost income by combining old-fashioned hospitality and trendy technology

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Housekeeping and cleaning services tipping etiquette

Cleaning Service Tipping Etiquette

Connie Johnston June 2, 2020 3 Comments

Cleaning Service Tipping Etiquette
Solicitation for tips does not have to be awkward. Follow these suggestions for cleaning service tipping etiquette to avoid negative feedback from guests.

While it is standard practice to charge a cleaning fee for short term rentals, soliciting a tip for the cleaning service is more controversial. This article addresses some of the arguments for and against leaving a tipping envelope, as well as its proper cleaning service tipping etiquette.

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budget frendly ways to freshen up home for summer

5 Quick Ways to Freshen Up Your Space for Summer

Connie Johnston April 12, 2020 No Comments

5 Budget-Friendly Ways to Freshen Up Your Space for Summer

It’s time to open up your space to Summer-season guests.  Is your space ready?  Or does it have that shut-up musty smell from the dark, damp Winter hold-over?

Did You Know? The first thing a guest notices when they walk into your home is the smell.

The “appearance” of a clean room begins with the nose.  If the house doesn’t smell clean, then the guest will be more likely to look for dirt, dust, grime, mold, and mildew.

Make sure you’re making a good first impression with your guests.  Freshen up your space using these budget-friendly tips.

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6 Ways to Improve Vacation Rentals during COVID-19

6 Ways to Use COVID-19 to Improve Vacation Rental Operations

Connie Johnston March 28, 2020 2 Comments

You may have some extra time on your hands as you shelter-in-place during the COVID-19 pandemic.  In this article, I’m giving vacation rental owners some suggestions for using this downtime for improving the way they operate their vacation rental business.  

“Never let a good crisis go to waste.” ~ Winston Churchill

Now is the perfect time to make some changes to critical areas of your business.  Look for ways to improve hospitality and provide a better guest experience.

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